Acceptable Use Policy

Last Updated: 10/24/2024

• Any attempt to undermine, cause harm, or obtain unauthorized access to a server that is on our network is strictly prohibited. As our customer, you are responsible of all of your accounts and actions.

• We reserve the right to reboot, shut down, suspend, or terminate any service found in violation of our Acceptable Use Policy.

• Our products and/or services must only be used for its intended purpose. Any data that constitutes as illegal material is strictly prohibited in our servers. Examples of illegal and obscene materials may include but are not limited to: child pornography, pirated software, fraudulent websites or threats.

• The terms 'unlimited' or 'unmetered' does not truly define unlimited. Our servers reserve, split and distribute resources evenly among all clients. We reserve the right to shut down, suspend, or terminate a server found to be using an excessive amount of resources including but not limited to: storage space, disk I/O, memory, or CPU usage.

• Sending DoS/DDoS attacks is strictly prohibited.

• Network booters, stressors, or other websites that promote illegal or questionable activities are strictly prohibited.

• Botnets are strictly prohibited.

• IP/port scanning is strictly prohibited.

• Spoofing IP addresses is strictly prohibited.

• Violations of copyrights or trademarks is strictly prohibited.

• Plugins that allow the customer to have multiple servers on the same purchased package are strictly prohibited.

• We have the right to immediately terminate your service without right to refund if you are found to be trying to, or bypassing the assigned RAM limit of your purchased package.

• we do not actively restrict the CPU usage on plans with shared CPU allocations, your usage must be reasonable and should not place an excessive amount of load on the host node and its available resources. Disruptive load may result in a temporary hard limit being placed in order to prevent it from affecting other customers in the same host node.

• The unmetered storage feature shall only be used to store files that are completely required for the server functioning. Logs or backups may be deleted without advance notice if they use a considerable amount of space and affect the other customers in the node.

• The unmetered MySQL databases feature shall only be used to store data that is completely required for the server functioning

• When ordering a new Minecraft Server, a disk usage limit of 32768MB (32GB) will be placed to prevent abuse, this limit can be raised for free at any time by opening a support ticket.

This policy can be updated at any moment, it is important that you check this every so often. We will notify of changes.